Reference

Privacy Policy for remi 101 Accounts

Our Privacy Policy explains how we handle the details you provide when opening a remi 101 account, signing in from Surabaya or elsewhere in Indonesia, and checking DANA…

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remi 101 Privacy Policy for remi 101 Accounts
CONTACT ROUTES

Where Privacy Questions Go

A clear contact route helps you resolve a data question without repeating your account story.

Account data request Ask us to confirm the account data connected with your registered phone number. We may request an account step or phone check before releasing details, so a third person cannot obtain your records through a simple message.
Wallet record query If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, send the date, amount and visible status from your account screen. Do not send your wallet PIN. We use the reference to trace the record safely.
Policy change request For a correction, deletion request or cookie preference, tell us exactly what should change and why. We assess the request against account security, record-keeping duties and local law before confirming the next step.
DATA PRACTICES

What We Do With Account Data

Our handling of personal data follows the same practical path you see during account access: collect only what helps us identify the account, check activity and respond to a request.

Account details

We use your name, phone details and account credentials to create and maintain your profile. Phone verification happens before account access, helping us connect a request to the correct account rather than relying on an unverified message.

Payment references

A wallet or bank reference helps us match a deposit or withdrawal status with your account. We do not ask for your DANA, OVO or GoPay PIN through support, and you should never place that secret in a request.

Device signals

Browser type, device details and sign-in times can help us identify an unusual login. These signals support account protection and troubleshooting when the mobile route behaves differently from your desktop browser.

Cookies

Cookies can retain a session choice, remember basic settings and show us which policy pages load correctly. You can adjust cookie controls in your browser, although refusing some cookies may affect sign-in or page functions.

Retention

We retain account, payment and support records only as long as needed for the stated purpose or a legal requirement. When a record no longer needs to remain, our process moves it toward removal or secure restriction.

Security contact

Tell us promptly if you see an unfamiliar sign-in, wallet reference or account change. Include the visible date and device path, but not your password or verification code, so we can investigate without exposing another secret.

Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the questions we expect you to ask before opening an account or sending a data request. They explain the account records, cookie controls, wallet references and access steps that matter on remi 101. If your situation is not listed, contact us with the smallest useful set of details and we will direct the request to the right policy path.

The remi 101 Privacy Policy covers account creation, phone verification, login and device signals, cookie use, wallet references, support messages and requests to access or correct data. It applies to the website and mobile browser route used to reach your account, where local law permits.

We may collect the details needed to create and protect your account, including your registered phone number, profile details, verification records, sign-in events and device signals. Payment references from DANA, OVO, GoPay, QRIS or bank transfer may also be linked to account activity.

Send a request through our available support path using your registered phone number and a clear description of the records you want to inspect. We may ask you to complete phone verification or another account check before sharing data connected with your profile.

Yes. Tell us which detail is wrong, what the corrected value should be and why the change is needed. We may compare the request with your account step or phone verification record, then confirm whether the correction can be made under the Privacy Policy.

Cookies may keep a sign-in session, remember settings and help us see whether policy pages load properly. You can change cookie controls in your browser. If you block necessary cookies, the mobile login path or account settings may not work as expected.

We keep records for the time needed to operate account security, resolve a support request or meet a legal duty. DANA, OVO, GoPay, QRIS and bank references are not kept for unrelated uses. When retention is no longer needed, we remove or restrict the record.

Yes. Requests to access, correct or remove data, along with account availability, depend on local law. Where local law permits, we will explain the applicable step, any identity check and the reason a record must remain restricted or retained.

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